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faq

Your Matches

What are “Matches?"

Matches are the jobs that are shown to you based on your preferences, experience, and availability. On each Match, you’ll see job details such as facility, unit, shift, hours, and requirements in addition to a breakdown of the compensation. Matches are kept up to date in real-time, with new ones being added every day.

How do I see Matches?

After telling us what matters to you here, you simply verify your contact and license information.

On your Dashboard, you’ll see the following items to complete:

Verify your email
Verify your phone number
Verify your nursing license via Nursys or upload your license(s)

How does Matching work?

Matches are based on your specialty, experience, location preference, availability, and shift preference.‍
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Available to Start:

You’ll be matched to opportunities that start six weeks before and after your available start date since many opportunities will be flexible on their start date if it's a great fit.
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‍Location Preference (there are two options when it comes to location preferences):

(1) Specific Location: Add in all the cities and/or state you are interested in traveling to. We will show you all the jobs that are within a 25 mile radius.

(2) Flexible Location: By checking the box [Anywhere, show me everything] we will also show you everything else! Still tell us the cities and/or states you prefer and those will always appear first!
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Shift and Magnet Preferences?:

These preferences will impact the order you are seeing your Matches and do not stop you from seeing opportunities that have alternative shifts or status.

How do I change my Match preferences?

To update your Match preferences, head to your Matches page and simply click on "Update Preferences."

How often are new Matches posted?

New Matches are added every day in real-time! That means you have the upper-hand on speed and control by being the first to know when opportunities become available. Just keep your preferences up to date and Match notifications on.

Can I see my Matches as a list?

Matches are shown one at a time to "Favorite," "Pass," or "Request Interview."

All the Matches you’ve favorited, passed, or requested an interview for are saved in a list format on your Match page. They’re removed once they’re filled, so you’re only seeing what’s relevant and available.

What exactly does an "ASAP" start date mean?

If you are indicating that you are an ASAP start date, that means you’re ready to interview now and are prepared to start on-boarding. You could start as fast as 2-3 weeks!

An ASAP start date on a Match means the facility is wanting to fill a position as quickly as your on-boarding can be completed.

What if my start date is different than the Match start date, but I want the job!

It’s not uncommon for start dates to be somewhat flexible. If you see a Match you’re very interested in and are unsure if you should request an interview, simply ask your Nurse Advocate.

How long do Matches usually stay up before the facility fills a job?

Some facilities fill their positions quickly due to a large number of applicants or it being a critical need. Others can take a bit longer for a variety of reasons. If we had to say, there's likely between a seven to ten-day period, after which jobs will be gone. So, when you see a Match you like, it’s best to act quickly.

Why am I not seeing matches?

Your Match dashboard is designed to show you Matches in real time that fit what you are looking for. We know what you are looking for based on what you told us in your Match Preferences.

Life plans change, so should your Match Preferences! Every time you update us on where and when you want to travel, right away you will see new Matches unique to you.

If you are not seeing Matches, step one is to check out these three things in your Match Preferences:

1. DATE. Your desired start date might be too far out to see many live jobs. Start dates that are six weeks out or less from today’s date are when you will see the most jobs, since travel opportunities have a quick turn-around time.

2. LOCATION. If you only have very specific locations down for us to match you to, there truly might not be a lot of jobs in that one location at a given time. Return to your Match Preferences and add a few more locations that would be exciting for you to travel to, and see if that opens up more Matches.

3.SPECIALTIES. Look inside your Match Preferences and make sure all the specialties that you are qualified and willing to work in as a traveler are indicated.

If you’ve done all of that and are still not seeing Matches, it might mean there are not currently many jobs open in the locations you want, for your specialty, at this time.

We are adding new locations every single day, and your Match dashboard will update in real-time whenever we do get that exact opportunity you are looking for. Make sure your notifications are turned on and your profile is fully filled out so as soon as it does pop up, you can submit right away and get in front of that hiring manager!