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faq

Onboarding To Your Trusted Job

Do you have a dedicated onboarding team?

We sure do! Onboarding takes an amazing amount of detail and coordinating so we have an amazing team to make that happen letting you start right on time!

They are called our Trusted Concierge team and you will be in touch with them after you sign a contract. Your Nurse Advocate is also there for you throughout onboarding and all your assignments.

What do I need to complete to start a new assignment?

Within 24 hours of signing a contract you'll notice that your Trusted Dashboard has changed to your onboarding checklist. You’ll see all of your action items there!

Do I set up my own physical, fit mask test, and drug screen or do you?

Let us know your availability and zip code for the drug test and we set it up for you. If anything else is expiring soon, we’ll try to book all your appointments for the same time and location.

What is Prophecy testing?

These are the core competency exams for nurses that usually need to be completed annually. They are required before being cleared to start an assignment and taking these exams from Prophecy is free at Trusted!

Taken exams from other platforms? Great, you will be able to upload your results right in your dashboard and we will happily accept those too.

Will I have to complete any unpaid trainings before orientation?

Modules are considered 'tasks required for pre-employment' so we are not able to compensate for them. If there are any modules or annual requirements required once your contract starts, please be sure to indicate them on your timesheets and that time will be compensated!

Just a heads up, sometimes facilities pre-employment requirements can take over 6 hours. Prepare some time and space to get these completed. We empathize and wish these hours were something we could bill for also!