Third-Party Penetration Testing We perform an independent third-party penetration at least annually to ensure that the security posture of our services is uncompromised.
Confidentiality All team members are required to sign and adhere to an industry standard confidentiality agreement prior to their first day of work.
Cloud Security
Cloud Infrastructure Security All of our services are hosted with Amazon Web Services (AWS) and Heroku. They employ a robust security program with multiple certifications. For more information on our provider’s security processes, please visit AWS Security or Heroku Security.
Data Hosting Security All of our data is hosted on Amazon Web Services and Heroku databases. These databases are all located in the [United States]. Please reference the above vendor specific documentation linked above for more information.
Vulnerability Scanning We perform vulnerability scanning and actively monitor for threats.
Logging and Monitoring We actively monitor and log various cloud services.
Business Continuity and Disaster Recovery We use our data hosting provider’s backup services to reduce any risk of data loss in the event of a hardware failure. We utilize monitoring services to alert the team in the event of any failures affecting users.
Incident Response We have a process for handling information security events which includes escalation procedures, rapid mitigation and communication.
Access Security
Permissions and Authentication
All of our services are hosted with Amazon Web Services (AWS) and Heroku. They employ a robust security program with multiple certifications. For more information on our provider’s security processes, please visit AWS Security or Heroku Security.
Where available we have Single Sign-on (SSO), 2-factor authentication (2FA) and strong password policies to ensure access to cloud services are protected.
Least Privilege Access Control
We follow the principle of least privilege with respect to identity and access management.
Quarterly Access Reviews
We perform quarterly access reviews of all team members with access to sensitive systems.
Password Requirements
All team members are required to adhere to a minimum set of password requirements and complexity for access.
Password Managers
All company issued laptops utilize a password manager for team members to manage passwords and maintain password complexity.
Vendor and Risk Management
Annual Risk Assessments
We undergo at least annual risk assessments to identify any potential threats, including considerations for fraud.
Vendor Risk Management
Vendor risk is determined and the appropriate vendor reviews are performed prior to authorizing a new vendor.
Contact Us
If you have any questions, comments or concerns or if you wish to report a potential security issue, please contact security@trustedhealth.com
